Privacy Policy

Welcome to Moelle Store's Privacy Policy, where your privacy and security are our top priorities. This policy outlines how we collect, use, and protect your personal information. By accessing the Moelle Store website and utilizing our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with a personalized and efficient shopping experience. This includes:

Personal Information: When you create an account or make a purchase, we may collect your name, email address, shipping address, and payment information.

Non-Personal Information: We gather data such as your IP address, browser type, device information, and browsing patterns. This information helps us enhance our website's functionality and user experience.

2. How We Use Your Information

The information we collect serves multiple purposes:

Order Fulfillment: We use your personal information to process and fulfill your orders. This includes verifying payments, shipping products, and providing order updates.

Communication: We may use your email address to send transactional emails, such as order confirmations and shipping notifications. With your consent, we may also send promotional emails about new products or special offers.

Personalization: Non-personal information is utilized to personalize your shopping experience. This includes recommending products based on your browsing and purchase history.

Improving Our Services: Analyzing user data helps us identify trends, understand customer preferences, and enhance our website's functionality.

3. Information Sharing

We respect your privacy, and your information is not sold, rented, or shared with third parties for their marketing purposes. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in conducting our business, such as payment processors and shipping partners.

Legal Compliance: We may disclose information when required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.

4. Cookies and Similar Technologies

Moelle Store utilizes cookies and similar technologies to enhance your online experience. Cookies are small pieces of data stored on your device that help us remember your preferences and improve the performance of our website. You can manage cookie preferences through your browser settings.

5. Security Measures

We take the security of your information seriously. Moelle Store employs industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction.

6. Third-Party Links

Our website may contain links to third-party websites. Moelle Store is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through our links.

7. Children's Privacy

Moelle Store does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have unintentionally gathered such information, we will take steps to delete it.

8. Your Choices

You have the right to:

Access Your Information:** You can access and update your account information at any time.

Opt-Out: You can opt-out of promotional emails by following the unsubscribe instructions included in each email.

Cookies: Most browsers allow you to control cookies through settings. However, disabling cookies may affect certain functionalities of our website.

9. Changes to the Privacy Policy

Moelle Store reserves the right to update this Privacy Policy as needed. We will notify you of any significant changes through our website or other communication channels. Continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions, concerns, or requests regarding your privacy, please contact us

In conclusion, Moelle Store is committed to protecting your privacy and providing a secure online shopping experience. We value the trust you place in us and continuously strive to ensure that your personal information is handled with care and diligence. Thank you for choosing Moelle Store.

 

 

Our commitment to sustainability

At Moelle, we understand that a sustainable future requires collective effort. That's why we have proudly partnered with ECOLOGI, a leading environmental organization. Through this partnership, we have committed to planting a tree for every product sold. This initiative goes beyond mere tokenism; it is a tangible expression of our dedication to reforestation and carbon offsetting. With ECOLOGI as our ally, each purchase from Moelle becomes a small but significant contribution to the global effort of preserving our planet for future generations.

More About Ecologi