Terms & Conditions
Terms of use
MOELLE provides this site as a service to its users. Moelle requests you to review the following basic rules that govern the use of the site. Please note that the use of the site constitutes the users' agreement to follow and be bound by these terms. In case of disagreement over the terms, the usage of the site should be avoided. Although users may 'bookmark' a particular portion of the site and thereby bypass this agreement, their use of this site still binds them to these terms.
Since Moelle may revise this agreement at any time, users should visit this page periodically to review the terms of their use.
1. Acceptance of Terms
By using the Moelle Store website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Privacy Policy
Your privacy is of utmost importance to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using Moelle Store, you consent to the practices described in our Privacy Policy. Please take the time to review it and make informed decisions about sharing your information with us.
3. Account Registration
To enhance your shopping experience, you may choose to create an account with Moelle Store. You are responsible for maintaining the confidentiality of your account information, including your username and password. Any activities conducted under your account are your responsibility.
4. Age Restriction
Moelle Store is intended for users who are at least 18 years old. By using our website, you confirm that you are of legal age to enter into contracts and agree to these terms.
5. Product Information and Pricing
We strive to provide accurate product information, including descriptions, images, and pricing. However, errors may occur. Moelle Store reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
6. Order Acceptance and Confirmation
Upon placing an order with Moelle Store, you will receive an email confirming the details of your order. This email does not constitute acceptance of your order. Acceptance occurs when we dispatch the product(s) to you, and a confirmation email is sent. We reserve the right to decline or cancel orders at any time for reasons including but not limited to product availability, errors in pricing, or security concerns.
7. Payment and Billing Information
By providing payment information, you represent and warrant that you have the legal right to use the payment method selected. Moelle Store reserves the right to refuse or cancel orders in cases of suspected fraud or unauthorized transactions.
8. Shipping and Delivery
Our Shipping and Delivery Policy outlines the details of how we handle the shipment and delivery of products. Please review this policy to understand estimated delivery times, shipping costs, and other relevant information.
9. Returns and Refunds
Our 30-day Refund Policy governs the process for returns and refunds. It is your responsibility to review and understand these terms before making a purchase. Returned items must meet the specified conditions outlined in the policy.
10. Intellectual Property
All content on the Moelle Store website, including text, graphics, logos, images, audio clips, and software, is the property of Moelle Store and is protected by intellectual property laws. You may not use, reproduce, distribute, or display any content without the express written consent of Moelle Store.
11. User Conduct
While using Moelle Store, you agree not to engage in any activities that may:
- Violate applicable laws or regulations
- Infringe upon the rights of others
- Disrupt or interfere with the functionality of the website
- Transmit harmful or malicious code
12. Termination of Access
Moelle Store reserves the right to terminate or suspend your access to the website at any time for any reason without notice. This includes, but is not limited to, cases of suspected fraudulent activity or violation of these Terms and Conditions.
13. Changes to Terms and Conditions
Moelle Store reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes. Continued use of the website after changes have been made constitutes acceptance of the modified terms.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us.
In summary, Moelle Store's Terms and Conditions are designed to create a transparent and secure shopping experience for our customers. We appreciate your trust in us and look forward to providing you with high-quality products and exceptional service. Happy shopping!
Our commitment to sustainability
At Moelle, we understand that a sustainable future requires collective effort. That's why we have proudly partnered with ECOLOGI, a leading environmental organization. Through this partnership, we have committed to planting a tree for every product sold. This initiative goes beyond mere tokenism; it is a tangible expression of our dedication to reforestation and carbon offsetting. With ECOLOGI as our ally, each purchase from Moelle becomes a small but significant contribution to the global effort of preserving our planet for future generations.